Shipping & Returns
Shipping
We offer free standard shipping on all orders over $75. Orders are processed within 1-2 business days.
| Method | Delivery Time | Cost |
|---|---|---|
| Standard | 5-7 business days | Free over $75 / $5.99 |
| Express | 2-3 business days | $12.00 |
| Overnight | 1 business day | $25.00 |
| International | 10-14 business days | Calculated at checkout |
All orders include tracking information sent to your email once shipped.
Returns
We want you to love your ritual. If SARAYA isn't right for you, send it back within 30 days of delivery — even if the jar is open.
- Full refund within 30 days, no questions asked
- You don't need to return an unused jar — keep it on us
- Return shipping is free for domestic orders
- Refunds are processed within 5-7 business days after we receive the return
Exchanges
Need a different format or bundle size? Contact our support team within 30 days and we'll swap it for free.