Frequently Asked Questions

Chébé is a finely ground powder made from the leaves, seeds, and resin of plants native to Chad. The Bassara women have used it for centuries to grow long, strong hair. We source our Chébé directly from women producers in Chad and pay them fairly.

Most women see softer, less brittle hair within 2 weeks. Visible length and density typically show after 30 days of weekly use. After 3 months, the difference is dramatic.

Once a week. Mix the Chébé powder with our oils, massage into your scalp and lengths, braid your hair, and leave it in for 3 to 7 days before rinsing.

SARAYA is designed for coily, curly, and kinky hair textures — but the ritual works on any hair type that needs strengthening, hydration, and protection from breakage.

Yes. 100% natural, vegan, and cruelty-free. No silicones, no parabens, no sulfates, no synthetic fragrance. Just Chébé, cold-pressed black castor oil, raw shea, and virgin coconut oil.

Standard shipping takes 5 to 7 business days within the US. Express shipping (2 to 3 business days) is available at checkout. International orders typically arrive within 10 to 14 business days. Free shipping on orders of 2 jars or more.

Send it back within 30 days for a full refund — even if the jar is open. You keep the product, we cover the return shipping. We’re only confident enough to offer this because the ritual works.

One jar lasts 4 to 5 weeks with one ritual per week. The 3-jar cure covers a full 3-month transformation.

Yes. Once your order ships, you’ll receive a confirmation email with a tracking number. You can also check status anytime through your account dashboard.